First up: mission statement

Use our unique methodology to deliver excellence in web thinking, engineering and production and become the UK’s most successful Drupal agency...

Our values Simplicity

Be consistent - use our standardised specification documents - don’t create your own, or use client-written specs
Stick to the standards we use - make your work easy for others to understand
Always offer the simple solution first - don’t complicate things for the fun of it
Always go Drupal first - don’t custom code for the sake of it, or because you don’t know how to go Drupal first
Report your progress in plain English - help the PM to create a narrative that the client can understand

Make sure you read the proposal and the Scope of Works - make sure you understand your work in context
Make sure you follow lead dev best practice rules - security, web standards, code commenting, commits
Consider all the use cases and edge cases, not just the one in your head
Make sure your work is fully finished - zero tolerance guide, UI complete, pushed to correct environment
Understand and respect our Quality Assurance process - it is not optional, nor is it a dumping ground

Always work to an approved plan - no more than 2 days between breakpoints
Make sure you have the skills, tools, documents and information for the task at hand
Own the time budget from the start, make sure you alert the PM if you think you will run over at any point
Identify and tackle risk first and if you get stuck, push up to troubleshooting@ and get on with something else
Share key decisions with the project team and leader
Follow the schedule, manage your status, account for your time

Our values only work if we apply them all the time. Don’t create exceptions! - if you can’t make them work, escalate the issue to management.
Be mindful of the standard values of professionalism - honesty, politeness and clarity about your skills. Don’t undertake work that you cannot deliver professionally! -whether through lack of documentation, substandard work by others, unrealistic time-frames or lack of support.
If your ability to be professional is compromised - you must say so. Don’t let the behaviour of others undermine your work. - know the difference between honest feedback and finger pointing.